Privacy Policy
Cloud PMS Solutions Germany is committed to protecting your privacy and handling your personal data with transparency and care. This comprehensive policy outlines our practices concerning the collection, usage, and protection of your personal information when you interact with our services and website. We adhere to the highest standards of data privacy, including GDPR, to ensure your trust and security.
Data Collection: What and How We Gather Information
We collect various types of information to provide and improve our services to you. This includes both personally identifiable information (PII) and non-personally identifiable data.
Types of Data Collected:
- Personal Identifiable Information (PII): This includes data you voluntarily provide when interacting with our website or services.
- Name, email address, phone number, and company details when you fill out contact forms or subscribe to our newsletters.
- Information provided during service inquiries or support requests.
- Usage Data: Information collected automatically when you visit our website.
- IP address, browser type and version, operating system, referral source, length of visit, page views, and website navigation paths.
- Geographical location data (country, city) for analytical purposes.
Methods of Data Collection:
- Directly from User Input: When you complete forms on our website (e.g., contact form, demo request form), we collect the data you enter.
- Automatically via Website Analytics: We use industry-standard tools like Google Analytics (with IP anonymization enabled) to gather usage data. This helps us understand how visitors engage with our site, allowing us to enhance user experience and content relevance.
- Cookies and Tracking Technologies: Our website uses cookies to improve functionality, personalize content, and analyze traffic. You have control over cookie preferences through your browser settings or our cookie consent banner.
How We Use Your Data: Purpose and Benefits
Responding to Your Inquiries
The primary use of the personal identifiable information you provide is to address your questions, fulfill your requests for information, and respond to your service inquiries efficiently and effectively. This ensures you receive timely support and relevant details about our PMS solutions.
Service Provision and Improvement
We utilize your data to deliver the services you've requested, such as providing access to demo versions or personalized consultations. Furthermore, by analyzing usage patterns, we continuously work to improve our website's functionality, user experience, and the overall quality of our PMS offerings.
Marketing Communications (with Consent)
With your explicit consent, we may use your contact details to send you marketing communications, including newsletters, updates about new features, special offers, and invitations to webinars. You always have the right to opt-out of these communications at any time.
Your Rights Under GDPR: Empowering Your Data Control
As a European-based company, Cloud PMS Solutions Germany fully respects and upholds your rights regarding your personal data under the General Data Protection Regulation (GDPR). We are committed to providing you with mechanisms to exercise these rights effectively.
- Right to Access: You have the right to request copies of your personal data we hold.
- Right to Rectification: You can request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You can request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe our data processing violates GDPR.
Contact Us for Privacy Concerns
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please do not hesitate to contact our dedicated privacy team.
Email us at:
info@techsolutions.comOr write to us at our main office address:
Tech Solutions Inc.
16 W 23rd St
New York, NY 10010, USA
